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Start Here After Signing up With trellispark

After successfully registering for an account with trellispark, the following components should be displayed upon logging in:

  • Navigation menu
  • Account settings
  • Bookmarks
  • Brand logo

The navigation menu consists of four main applications:

  • Product Builder
  • Get Help
  • Startup Resources
  • My Company Information

Product Builder

The Product Builder is used to create a product by defining the name, user roles, and concepts. See How to Begin Creating a Product in trellispark for a comprehensive guide on the Product Builder.

Get Help

The Get Help application is used to access support resources. A link to the trellispark Academy can be accessed, support tickets can be submitted, and a support email address to contact is provided.

trellispark Academy documents can be accessed at anytime for self-learning.

The estimated response time for a support ticket is 2-3 business hours, while emails sent to the support address are typically answered within 1 business day.

Startup Resources

The Startup Resources application provides a curated set of resources from top leaders in the startup industry and product development to assist with the startup journey. From learning how to achieve product-market fit to understanding the essentials of a pitch deck, these resources are designed to help users find success in a competitive marketplace.

My Company Information

The My Company Information application is where the company’s information can be managed such as the company name, contact email address, profile image, and address. Keeping this information up-to-date is essential for ensuring effective communication and maintaining accurate records.

The users who have access to the portal can also be managed in this application by navigating to the Users tab.

Account Settings

This drop down menu provides access to the account settings.

Profile

Settings such as the theme, language, default application, and other profile settings can be configured here.

Alerts

Provides a log of the alerts that have been triggered including the alert ID, type, status, and description.

History

Provides a log of the applications last accessed within the portal including the time last accessed, instance name, and form name.

Change Workspace

Returns the user to the workspaces page, where they can view and access all their workspaces.

Sign Out

Logs out the currently signed-in user.

Bookmarks

The Bookmarks feature is used to create a shortcut to any page in the application. This feature is especially useful for providing easy access to frequently visited pages.

The current company logo assigned to the workspace is displayed.

Updated on August 9, 2024

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