ITIL Service Design This application is used to describe the architecture of your computer networks, the availability, your consistency calculations, and any future plans that will be impacting your systems.
ITIL Service Strategy This application lets you monitor your business activities at a strategic level, including creating business plans and value chains, and assigning responsibilities to business units.
ITIL Service Transformation This application is used to track the project portfolios your business is working on, and the roadmaps and business cases created to describe how your business should move forward.
ITIL Service Operation This application allows you to define your system architecture; including the servers, applications, and data flows; in order to help you monitor your system dependencies and backups, and recreate or upgrade your system if needed.